Meeting with Célia Bichara Galas

14/11/2024
Training
Interview
4min
Training
Interview
Link to form

Meeting with Célia Bichara Galas

A graduate of the HEC business school, Célia spent over 15 years in marketing, holding management positions in major groups such as SFR, as well as in fast-growing scale-ups like MonDocteur and JobTeaser. Today, she is a management coach and trainer, specializing in neuroscience and sensoriality. At the same time, she created the "Managers éclairé(e)s" program to help people in situations of overwork to better manage their emotions, thoughts and bodies. Célia also offers health and well-being coaching for managers, enabling them to reinvent their relationship at work and achieve their objectives without burning out.

Can you tell us more about your background? 

I began my career in 2008 at SFR, in the marketing department, where I led internal projects. I then joined the startup MonDocteur, before it was taken over by Doctolib, and then JobTeaser as Chief Marketing Officer, where I contributed to the structuring and growth of the teams. After COVID, I decided to leave the Paris region and move to Canada with my husband. In the meantime, we lived in French Guiana, and I chose to work freelance. It was then that I discovered my passion for coaching and e-learning, realizing that what I loved most about my previous jobs was helping my teams to grow. Today, I devote myself fully to this activity, supporting managers in their development and finding real meaning in my work.

What are your areas of expertise? 

My areas of expertise focus mainly on management, with an approach that covers several essential aspects. I focus mainly on management, helping managers to clarify their vision and adopt a leadership posture to better motivate their teams. I also support them in performance management, finding the right balance to challenge their staff while maintaining a positive atmosphere. My expertise also includes skills development, both technical and professional. I work mainly with middle management, but also with senior executives, to create authentic exchanges and foster individual and collective growth.

And one last thing to know about my profile: I'm trained in neurosensory coaching and help employees to manage stress and overcome difficult moments. I often help overworked managers find balance in their leadership.

How and why did you decide to work with NUMA? 

I discovered NUMA through a friend who worked there. She suggested I try out the online training and coaching. From the very first contact, I had a very good feeling with the team, and I was seduced by the quality of the content to be delivered. What I particularly liked was realizing how much these methods could have helped me when I was a manager myself. Thinking back to my early days, when I put all my energy and passion into my work without always having the right tools, I realized the impact these training courses can have on today's managers and their teams. It made me want to get more involved with NUMA, to share my experience and support other managers with practical, effective techniques.

How do you integrate your professional experience to engage participants? 

I adopt an authentic and transparent approach to my work, sharing my experiences, both positive and negative, without filters. This makes situations more concrete and humanizes learning. By talking about my mistakes and the lessons I've learned from them, I show that difficulties are part of the journey and that you can always bounce back. My aim is to show, with concrete examples, how I've tested different approaches to solving managerial problems, such as feedback management, and what each method has brought me. By sharing these experiences, I create a bond with participants and encourage them to try out these techniques for themselves. I also adapt to each person's personality and management style. I believe that a technique only works if it matches the manager's authenticity. That's why I encourage participants to personalize the tools I propose, so that they can apply them sincerely and effectively.

What's the key to successful training? 

For me, the key to successful training lies in the commitment of the participants. Right from the start, I set the framework by reminding them that this training belongs to them. I encourage them to intervene at any time, whether to ask questions, share an experience or express disagreement. This makes the training more lively and enriching for everyone. I'm keen to create a genuine exchange, not just a perfunctory "yes". This is essential if the training is to be truly useful and relevant. My aim is to provoke open discussion, even on sensitive subjects, to help participants deal with real-life situations in their work.

Can you share with us a technique or method that you use regularly in your training courses? 

I take care to create an atmosphere of authentic exchange by being attentive to participants' non-verbal language, especially during distance learning courses. If I detect signs of doubt or misunderstanding, I invite participants to clarify their questions.
I don't position myself as an expert, but rather as a facilitator of exchanges.
I share the techniques I've tried out, and put them up for discussion. I encourage everyone to project themselves into their own context and, if a method doesn't suit them, we explore other options together to co-construct solutions adapted to their professional reality.

On Celia's desk 

A graduate of the HEC business school, Célia spent over 15 years in marketing, holding management positions in major groups such as SFR, as well as in fast-growing scale-ups like MonDocteur and JobTeaser. Today, she is a management coach and trainer, specializing in neuroscience and sensoriality. At the same time, she created the "Managers éclairé(e)s" program to help people in situations of overwork to better manage their emotions, thoughts and bodies. Célia also offers health and well-being coaching for managers, enabling them to reinvent their relationship at work and achieve their objectives without burning out.

Can you tell us more about your background? 

I began my career in 2008 at SFR, in the marketing department, where I led internal projects. I then joined the startup MonDocteur, before it was taken over by Doctolib, and then JobTeaser as Chief Marketing Officer, where I contributed to the structuring and growth of the teams. After COVID, I decided to leave the Paris region and move to Canada with my husband. In the meantime, we lived in French Guiana, and I chose to work freelance. It was then that I discovered my passion for coaching and e-learning, realizing that what I loved most about my previous jobs was helping my teams to grow. Today, I devote myself fully to this activity, supporting managers in their development and finding real meaning in my work.

What are your areas of expertise? 

My areas of expertise focus mainly on management, with an approach that covers several essential aspects. I focus mainly on management, helping managers to clarify their vision and adopt a leadership posture to better motivate their teams. I also support them in performance management, finding the right balance to challenge their staff while maintaining a positive atmosphere. My expertise also includes skills development, both technical and professional. I work mainly with middle management, but also with senior executives, to create authentic exchanges and foster individual and collective growth.

And one last thing to know about my profile: I'm trained in neurosensory coaching and help employees to manage stress and overcome difficult moments. I often help overworked managers find balance in their leadership.

How and why did you decide to work with NUMA? 

I discovered NUMA through a friend who worked there. She suggested I try out the online training and coaching. From the very first contact, I had a very good feeling with the team, and I was seduced by the quality of the content to be delivered. What I particularly liked was realizing how much these methods could have helped me when I was a manager myself. Thinking back to my early days, when I put all my energy and passion into my work without always having the right tools, I realized the impact these training courses can have on today's managers and their teams. It made me want to get more involved with NUMA, to share my experience and support other managers with practical, effective techniques.

How do you integrate your professional experience to engage participants? 

I adopt an authentic and transparent approach to my work, sharing my experiences, both positive and negative, without filters. This makes situations more concrete and humanizes learning. By talking about my mistakes and the lessons I've learned from them, I show that difficulties are part of the journey and that you can always bounce back. My aim is to show, with concrete examples, how I've tested different approaches to solving managerial problems, such as feedback management, and what each method has brought me. By sharing these experiences, I create a bond with participants and encourage them to try out these techniques for themselves. I also adapt to each person's personality and management style. I believe that a technique only works if it matches the manager's authenticity. That's why I encourage participants to personalize the tools I propose, so that they can apply them sincerely and effectively.

What's the key to successful training? 

For me, the key to successful training lies in the commitment of the participants. Right from the start, I set the framework by reminding them that this training belongs to them. I encourage them to intervene at any time, whether to ask questions, share an experience or express disagreement. This makes the training more lively and enriching for everyone. I'm keen to create a genuine exchange, not just a perfunctory "yes". This is essential if the training is to be truly useful and relevant. My aim is to provoke open discussion, even on sensitive subjects, to help participants deal with real-life situations in their work.

Can you share with us a technique or method that you use regularly in your training courses? 

I take care to create an atmosphere of authentic exchange by being attentive to participants' non-verbal language, especially during distance learning courses. If I detect signs of doubt or misunderstanding, I invite participants to clarify their questions.
I don't position myself as an expert, but rather as a facilitator of exchanges.
I share the techniques I've tried out, and put them up for discussion. I encourage everyone to project themselves into their own context and, if a method doesn't suit them, we explore other options together to co-construct solutions adapted to their professional reality.

On Celia's desk 

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