Skills mapping: more than just an HR tool

9/10/2024
Training
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6min
Training
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Skills mapping: more than just an HR tool

Competency mapping is an essential strategic tool for organizations, enabling them to identify, assess and visualize employee competencies, whether hard skills, soft skills or mad skills. It offers considerable benefits, such as optimizing talent management, reducing recruitment costs, strategic planning and improving employee engagement. In this article, you'll find out why such a tool is useful, what's at stake, how to map skills and what steps need to be taken for effective implementation.

What is skills mapping?

Competency mapping is a structured process foridentifying, assessing and visualizing the competencies present within an organization. It provides an overview of the technical (hard skills), behavioral (soft skills) and innovative (mad skills) competencies of employees. This in turn facilitates talent management and the development of the skills needed to achieve the company's strategic objectives.

Skills mapping: for whom?

For human resources managers

HR directors and managers use competency mapping to align available talent with organizational needs. This enables them to identify skills gaps and target recruitment efforts more precisely. In this way, they can optimize recruitment by selecting candidates whose skills complement those of current employees. Competency mapping is also essential for succession planning for key positions, ensuring continuity of operations and preparing future leaders.

For training managers

Training managers use skills mapping to identify skills gaps within the organization. By analyzing the data, they can develop tailored training programs to close these gaps. This approach ensures that employees acquire the skills needed to meet current and future business requirements. It also helps to tailor training paths to the specific needs of each employee, maximizing the effectiveness of development programs.

For managers

Managers benefit from skills mapping to assess their team's strengths and weaknesses. This detailed assessment helps them to plan their employees' careers, identifying opportunities for development and progression. Having a clear view of available skills enables managers to define individual development needs and draw up action plans to reinforce critical skills. This helps to improve overall team performance and achieve objectives.

For employees

For employees, competency mapping offers a better understanding of their own skills and opportunities for professional development. By visualizing their current skills and the skills they need to progress in their careers, employees can set clear objectives and follow personalized development paths. This transparency fosters their commitment and motivation, as they feel supported in their professional growth. What's more, they can better prepare themselves for changes in their profession and for future challenges.

Methods for mapping skills

Competency mapping requires a methodical and diversified approach to be effective and comprehensive. Here are the main methods used to carry out this process:

Individual interviews

Individual interviewsprovide detailed, personalized information on each employee's skills. These face-to-face discussions provide an opportunity to gain an in-depth understanding of each employee's skills, aspirations and development needs. They also facilitate the identification of tacit skills that are not always visible in formal assessments.

Performance reviews

Regular performance appraisals provide a solid basis for skills mapping. Companies can identify which skills have been mastered and which need to be strengthened. This method can also be used to identify emerging talent and plan their development.
Want to go further? NUMA has designed a training course on performance appraisal.

Skills surveys

Skills surveys, often in the form of standardized questionnaires, are an effective method of collecting quantitative data on skills within an organization. They can be used to quickly take stock of employees' self-declared skills, and to identify gaps between current skills and future needs.

Group workshops

Group workshops are collaborative sessions where employees can discuss and evaluate their skills and those of their colleagues together. These workshops foster a collective understanding of the skills needed and available, while encouraging communication and cooperation within the team.

360° feedback

360-degree feedback is a method whereby an employee's skills are assessed by several stakeholders: superiors, peers, subordinates and sometimes even customers. This multi-source approach provides a comprehensive and nuanced view of competencies, while identifying the perceptions and expectations of different stakeholders.
If you'd like to find out more about this method, take a look at NUMA's 360° Feedback training program.  

Self-evaluation

Self-assessment enables employees to reflect on and evaluate their own skills. This method encourages individual awareness and responsibility for personal development. Self-assessment results can be cross-referenced with other methods to obtain a balanced view.

What skills can we map?

Competency mapping makes it possible to visualize and analyze the different skills and knowledge present within an organization. This facilitates talent management, skills development and human resources optimization. Here are the main categories of skills we can map:

Hard skills

Hard skills, or technical competencies, are specific, measurable and often certifiable. They are generally acquired through formal education, training or work experience. Here are a few examples of hard skills:

  • Software expertise: skills in the use of specific software such as office tools (Microsoft Office, Google Suite), graphic design software (Adobe Creative Suite), project management tools (Trello, Asana) or development platforms (Eclipse, Visual Studio).
  • Engineering skills: technical knowledge in various fields of engineering, such as mechanical, electrical, computer or civil engineering, including an understanding of the principles, standards and techniques specific to each field.
  • Accounting knowledge: financial management skills, including bookkeeping, financial analysis, taxation and budget management, as well as proficiency in accounting software (QuickBooks, SAP, Oracle).

Soft skills

Soft skills, or behavioral competencies, are less tangible and often linked to personality and interpersonal interaction. They play a crucial role in the smooth running of teams and the development of corporate culture. Some examples of soft skills include :

  • Communication: the ability to convey information clearly and effectively, both orally and in writing, as well as active listening and empathetic understanding.
  • Leadership : the ability to motivate, inspire and guide a team towards the achievement of objectives, including decision-making, conflict management and task delegation.
  • Time management: the ability to organize and prioritize tasks in order to use time efficiently and achieve objectives on time.
  • The ability to work as part of a team: the ability to collaborate with others, share ideas, solve problems collectively and contribute positively to group dynamics.

Mad skills

Mad skills, or atypical competencies, are rare, innovative and often uncommon abilities that bring unique added value to an organization. They can come from a variety of often unconventional backgrounds. Here are a few examples of mad skills:

  • Creative thinking: the ability to generate new and original ideas, see things from different angles and propose innovative solutions to problems.
  • The ability to innovate: the ability to develop and implement new ideas, products or processes that can transform the organization or industry.
  • Expertise in emerging fields: knowledge and skills in rapidly developing sectors such as artificial intelligence, blockchain, biotechnology or renewable energies, which offer unique, forward-looking perspectives.

Competency mapping is much more than just an HR tool; it's an essential strategic lever for modern organizations. By identifying, assessing and visualizing employees' hard skills, soft skills and mad skills, it provides a valuable overview for optimizing talent management. The benefits are many: reduced recruitment costs, strategic planning, improved employee engagement and support for professional development. By adopting a variety of appropriate methods to map skills, companies can not only fill existing gaps but also anticipate future needs, thereby guaranteeing their long-term success and competitiveness.

Competency mapping is an essential strategic tool for organizations, enabling them to identify, assess and visualize employee competencies, whether hard skills, soft skills or mad skills. It offers considerable benefits, such as optimizing talent management, reducing recruitment costs, strategic planning and improving employee engagement. In this article, you'll find out why such a tool is useful, what's at stake, how to map skills and what steps need to be taken for effective implementation.

What is skills mapping?

Competency mapping is a structured process foridentifying, assessing and visualizing the competencies present within an organization. It provides an overview of the technical (hard skills), behavioral (soft skills) and innovative (mad skills) competencies of employees. This in turn facilitates talent management and the development of the skills needed to achieve the company's strategic objectives.

Skills mapping: for whom?

For human resources managers

HR directors and managers use competency mapping to align available talent with organizational needs. This enables them to identify skills gaps and target recruitment efforts more precisely. In this way, they can optimize recruitment by selecting candidates whose skills complement those of current employees. Competency mapping is also essential for succession planning for key positions, ensuring continuity of operations and preparing future leaders.

For training managers

Training managers use skills mapping to identify skills gaps within the organization. By analyzing the data, they can develop tailored training programs to close these gaps. This approach ensures that employees acquire the skills needed to meet current and future business requirements. It also helps to tailor training paths to the specific needs of each employee, maximizing the effectiveness of development programs.

For managers

Managers benefit from skills mapping to assess their team's strengths and weaknesses. This detailed assessment helps them to plan their employees' careers, identifying opportunities for development and progression. Having a clear view of available skills enables managers to define individual development needs and draw up action plans to reinforce critical skills. This helps to improve overall team performance and achieve objectives.

For employees

For employees, competency mapping offers a better understanding of their own skills and opportunities for professional development. By visualizing their current skills and the skills they need to progress in their careers, employees can set clear objectives and follow personalized development paths. This transparency fosters their commitment and motivation, as they feel supported in their professional growth. What's more, they can better prepare themselves for changes in their profession and for future challenges.

Methods for mapping skills

Competency mapping requires a methodical and diversified approach to be effective and comprehensive. Here are the main methods used to carry out this process:

Individual interviews

Individual interviewsprovide detailed, personalized information on each employee's skills. These face-to-face discussions provide an opportunity to gain an in-depth understanding of each employee's skills, aspirations and development needs. They also facilitate the identification of tacit skills that are not always visible in formal assessments.

Performance reviews

Regular performance appraisals provide a solid basis for skills mapping. Companies can identify which skills have been mastered and which need to be strengthened. This method can also be used to identify emerging talent and plan their development.
Want to go further? NUMA has designed a training course on performance appraisal.

Skills surveys

Skills surveys, often in the form of standardized questionnaires, are an effective method of collecting quantitative data on skills within an organization. They can be used to quickly take stock of employees' self-declared skills, and to identify gaps between current skills and future needs.

Group workshops

Group workshops are collaborative sessions where employees can discuss and evaluate their skills and those of their colleagues together. These workshops foster a collective understanding of the skills needed and available, while encouraging communication and cooperation within the team.

360° feedback

360-degree feedback is a method whereby an employee's skills are assessed by several stakeholders: superiors, peers, subordinates and sometimes even customers. This multi-source approach provides a comprehensive and nuanced view of competencies, while identifying the perceptions and expectations of different stakeholders.
If you'd like to find out more about this method, take a look at NUMA's 360° Feedback training program.  

Self-evaluation

Self-assessment enables employees to reflect on and evaluate their own skills. This method encourages individual awareness and responsibility for personal development. Self-assessment results can be cross-referenced with other methods to obtain a balanced view.

What skills can we map?

Competency mapping makes it possible to visualize and analyze the different skills and knowledge present within an organization. This facilitates talent management, skills development and human resources optimization. Here are the main categories of skills we can map:

Hard skills

Hard skills, or technical competencies, are specific, measurable and often certifiable. They are generally acquired through formal education, training or work experience. Here are a few examples of hard skills:

  • Software expertise: skills in the use of specific software such as office tools (Microsoft Office, Google Suite), graphic design software (Adobe Creative Suite), project management tools (Trello, Asana) or development platforms (Eclipse, Visual Studio).
  • Engineering skills: technical knowledge in various fields of engineering, such as mechanical, electrical, computer or civil engineering, including an understanding of the principles, standards and techniques specific to each field.
  • Accounting knowledge: financial management skills, including bookkeeping, financial analysis, taxation and budget management, as well as proficiency in accounting software (QuickBooks, SAP, Oracle).

Soft skills

Soft skills, or behavioral competencies, are less tangible and often linked to personality and interpersonal interaction. They play a crucial role in the smooth running of teams and the development of corporate culture. Some examples of soft skills include :

  • Communication: the ability to convey information clearly and effectively, both orally and in writing, as well as active listening and empathetic understanding.
  • Leadership : the ability to motivate, inspire and guide a team towards the achievement of objectives, including decision-making, conflict management and task delegation.
  • Time management: the ability to organize and prioritize tasks in order to use time efficiently and achieve objectives on time.
  • The ability to work as part of a team: the ability to collaborate with others, share ideas, solve problems collectively and contribute positively to group dynamics.

Mad skills

Mad skills, or atypical competencies, are rare, innovative and often uncommon abilities that bring unique added value to an organization. They can come from a variety of often unconventional backgrounds. Here are a few examples of mad skills:

  • Creative thinking: the ability to generate new and original ideas, see things from different angles and propose innovative solutions to problems.
  • The ability to innovate: the ability to develop and implement new ideas, products or processes that can transform the organization or industry.
  • Expertise in emerging fields: knowledge and skills in rapidly developing sectors such as artificial intelligence, blockchain, biotechnology or renewable energies, which offer unique, forward-looking perspectives.

Competency mapping is much more than just an HR tool; it's an essential strategic lever for modern organizations. By identifying, assessing and visualizing employees' hard skills, soft skills and mad skills, it provides a valuable overview for optimizing talent management. The benefits are many: reduced recruitment costs, strategic planning, improved employee engagement and support for professional development. By adopting a variety of appropriate methods to map skills, companies can not only fill existing gaps but also anticipate future needs, thereby guaranteeing their long-term success and competitiveness.

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