Pedagogical objectives:
- Use a method to provide useful feedback.
- Do it at the right time.
- How to make it part of your routine without expending too much energy.
Le programme :
- Structure development or recognition feedback using the COIN method: Context, Observations, Impact, Next Steps. Practical application to real-life cases.
- Peer-to-peer role-playing inspired by real-life management situations to raise awareness of the pitfalls to be avoided.
- Practice peer-to-peer feedback using the Start Stop Continue matrix.
- Create feedback routines with the logbook and key phrases to offer regularly.
- Utiliser des formulations types pour les feedback délicats.
En sortant de ce workshop vous saurez...
Et ça vous sera utile pour...
- Faire grandir vos collaborateurs
- Les engager au quotidien et sur la durée