A graduate of HEC Paris with over 8 years' experience, Louis began his career in Product Management, notably at Thiga, where he supported companies in the design, production and operation of digital products. Now a coach and trainer, Louis helps employees and managers to better understand themselves and others, to boost individual and collective professional alignment.

Can you tell us more about your background? 

I began my career as Product Manager at Thiga, where I bridged the gap between technology, design and business to align teams around a common product vision. Because of my ability to identify, verbalize and transmit keys to self-knowledge and emotional and relational intelligence, I turned to coaching and training. My years in the corporate world anchor my practice in human and operational reality, and my new hats enable me to intervene with greater impact and accuracy. For several years now, I've been working with NUMA, which enables me to effectively combine the facilitation and coaching approaches.
My aim is to help individuals and teams understand each other better, so that they can communicate and collaborate in a more human and effective way. What motivates me on a daily basis is to provide keys to understanding how individuals and teams function, enabling them to identify effective and concrete strategies for living and working better together.

What are your areas of expertise? 

I've refined my expertise to focus today on two main areas. The first is self-knowledge applied to professional transition: I accompany employees on training programs such as the Boussole program, with clients such as Louis Vuitton and ENGIE. The second is emotional intelligence, which I believe is essential for improving communication and collaboration, especially within teams with diverse profiles. 

How and why did you decide to work with NUMA? 

I started working with NUMA thanks to my experience at Switch Collective, where I was already coaching individuals in career transition. Initially, I simply wanted to try my hand at corporate facilitation. But what convinced me to continue was NUMA's authenticity: they apply internally what they advocate externally, which helps create a healthy, high-performance work environment. I also like the pedagogical approach, based on interactive exchanges and practical case studies that give participants an experience that calls on them to express and position themselves. This resonates with my desire to facilitate rich conversations and create authentic human interactions.

How do you integrate your professional experience to engage participants? 

I share concrete examples and anecdotes from my own experience, which makes the concepts more accessible and relevant. I also adopt a pragmatic approach: I'm aware that in the field, theory can rarely be applied to the letter, as every context is different and organizations are slow to change. That's why I invite participants to make the proposed tools their own, to identify what they can test at their own level, without waiting for the organization to change its culture and habits.

What's the key to successful training? 

Spontaneously, I would say that the key is interactivity and the fact that participants feel personally involved. Let's face it, sometimes people take part in training courses without having asked for it themselves, because they've been enrolled by HR or management. So my role is to help them connect with the subject, to get involved by sharing their own examples and taking a stand. The important thing is to create a real conversation, rather than simply transmitting content. That's why my facilitation is flexible: I arrive with insights, tools and best practices, but from these elements my role is to integrate the group's experience and perspectives so that a learning dialogue emerges that moves participants forward. Finally, particularly in workshops that require introspective work, I don't hesitate to don my coach's hat and offer direct, personalized support where appropriate. This enables participants to go further than they would have done in a purely facilitative context without my active intervention.

Can you share with us a technique or method you use regularly in your training courses? 

I allow myself to be myself. In the beginning, I had a more academic approach, very fussy about structure, timing and perfect mastery of content. With experience, these elements become second nature, and this allows me to focus on being fully present and connected with the participants, listening to what's going on for them and what's emerging. Being authentic and spontaneous enables me to transmit energy and capture attention much more effectively, which is reflected in the commitment of the participants.