Pedagogical objectives
- Decide when to coach your employees.
- What questions to ask to help them progress.
The program
- Understand what coaching is for and when to do it vs. when to make decisions, give your opinion, decide... and also when you have the energy and the employee too.
- Ask the right (open-ended) questions, really listen to the answers and avoid "I don't know about you, but I'd do that, what do you think?"
- Structuring a coaching conversation & using reformulation.
- Practice the role of coach by being observed by peers in a mini-room.
WHEN YOU LEAVE THIS WORKSHOP, YOU'LL KNOW...
- Know when to take on a coaching role, tailoring this approach to the specific needs of your employees and the situation at hand.
- Ask thought-provoking open-ended questions, such as "What are your options?" or "How would you approach this differently?", to encourage their autonomy.
- Create a framework for continuous learning, helping them find their own solutions while offering targeted support.
- Follow-up to assess their progress and adjust your coaching according to the results obtained.
AND IT WILL HELP YOU TO...
- If you don't know what to do, but you decide to coach your employees to develop their autonomy, to help them grow and save you time in the long run.
- When you don't know what to do: to help your staff take a step back and reflect on a complex subject.
Extracts
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