Non-Violent Communication (NVC) is a powerful tool for promoting constructive, authentic and peaceful exchanges. It enables you to clearly express your emotions and needs, encourage active listening and empathy, and improve the quality of professional relationships. 

In this NUMA resource kit, discover the tools and methods from the best of our training courses, to help your managers develop assertive and benevolent communication.

A brief overview:

• Tips for adopting NVC and creating open, calm and productive exchanges
• A 4-step method for structuring and giving effective, constructive feedback
• A solution for managing emotions and stepping back from the emotional roller coaster of everyday life
• A tool to optimize and convey the right messages

All with concrete examples of how to apply NVC in everyday professional life.