Keys to assertive, caring communication

28/3/2025
Collaboration
Tool/Template
Collaboration
Tool/Template
Link to form

Keys to assertive, caring communication

‍Directthings without hurting, express disagreement without creating tension, regulate emotions at key moments...

These are just some of the relational challenges that managers face every day. Without a framework, these situations can quickly lead to misunderstandings, frustration and deadlock. Conversely, assertive, clear and benevolent communication can defuse tensions, smooth exchanges and reinforce trust within teams.

A new kit for adopting NVC reflexes:

  • Tips for adopting NVC and creating open, calm and productive exchanges
  • A 4-step method for structuring and giving effective, constructive feedback
  • A solution for managing emotions and stepping back from the emotional roller coaster of everyday life
  • A tool to optimize and convey the right messages

All with concrete examples of how to apply NVC in everyday professional life.

Why equip your managers?

  • Create a more open and peaceful space for dialogue, even in sensitive situations
  • Improve the clarity and impact of feedback and decision-making
  • Strengthen team cohesion by cultivating active listening, empathy and recognition
  • Manage tensions better to preserve the quality of collaboration, even under pressure

‍Directthings without hurting, express disagreement without creating tension, regulate emotions at key moments...

These are just some of the relational challenges that managers face every day. Without a framework, these situations can quickly lead to misunderstandings, frustration and deadlock. Conversely, assertive, clear and benevolent communication can defuse tensions, smooth exchanges and reinforce trust within teams.

A new kit for adopting NVC reflexes:

  • Tips for adopting NVC and creating open, calm and productive exchanges
  • A 4-step method for structuring and giving effective, constructive feedback
  • A solution for managing emotions and stepping back from the emotional roller coaster of everyday life
  • A tool to optimize and convey the right messages

All with concrete examples of how to apply NVC in everyday professional life.

Why equip your managers?

  • Create a more open and peaceful space for dialogue, even in sensitive situations
  • Improve the clarity and impact of feedback and decision-making
  • Strengthen team cohesion by cultivating active listening, empathy and recognition
  • Manage tensions better to preserve the quality of collaboration, even under pressure

FAQ

No items found.

discover our 2025 catalog

Discover all our courses and workshops to address the most critical management and leadership challenges.