Directthings without hurting, express disagreement without creating tension, regulate emotions at key moments...
These are just some of the relational challenges that managers face every day. Without a framework, these situations can quickly lead to misunderstandings, frustration and deadlock. Conversely, assertive, clear and benevolent communication can defuse tensions, smooth exchanges and reinforce trust within teams.
All with concrete examples of how to apply NVC in everyday professional life.
Directthings without hurting, express disagreement without creating tension, regulate emotions at key moments...
These are just some of the relational challenges that managers face every day. Without a framework, these situations can quickly lead to misunderstandings, frustration and deadlock. Conversely, assertive, clear and benevolent communication can defuse tensions, smooth exchanges and reinforce trust within teams.
All with concrete examples of how to apply NVC in everyday professional life.
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